"when a person's behavior is incongruent with their attitude and they feel unsettled or disturbed because of it, this is referred to as "

Respuesta :

This is referred to as Cognitive Dissonance. This term is used when a person has two thoughts, emotions or behaviors that conflict with each other because they are different or opposite. This internal incongruence often causes concern, and to eliminate it one must choose one of the cognitions perceived.