Our peak time this week will be 8:00 AM to 12:00 PM, which requires 32% more agents than the afternoon requirements of 473 agents.” Representative: “So, you will need to have __________ in the morning shift.

Respuesta :

The number of agents required in the morning shift 8:00 AM to 12:00 PM is 624.36 agents

Percentage

  • Peak time = 8:00 AM to 12:00 PM

  • Agent required in the afternoon = 473 agents

Agent required in the morning = (32% of 473) + 473

= (32/100 × 473) + 473

= (0.32 × 473) + 473

= 151.36 + 473

= 624.36 agents

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